Last updated: 27 February 2026
Who We Are
This website is operated by HomeRepairGuide.
Website address: https://homerepairguide.co.uk
Contact email: homerepairguide.co.uk@gmail.com
If you have any privacy-related questions, you can contact us using the details above.
What Personal Data We Collect and Why We Collect It
We may collect and process the following types of personal data:
Contact Information
If you contact us via a contact form or email, we may collect:
- Name
- Email address
- Any information you include in your message
We collect this data to respond to your enquiry.
Legal basis: Legitimate interest in responding to enquiries.
Technical Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on pages
- Referral source
This data is collected through cookies and analytics tools.
Legal basis: Legitimate interest in improving website performance and user experience.
Comments
If comments are enabled on our website, WordPress collects:
- Name
- Email address
- IP address
- Browser user agent string
This is collected to help detect spam.
Contact Forms
If you submit a contact form:
- Your name and email address are stored for customer service purposes.
- We retain contact form submissions for up to 12 months.
- We do not use contact form data for marketing unless you explicitly opt in.
Cookies
We use cookies to improve your experience.
Cookies may be set by:
- WordPress
- Google Analytics
- Advertising networks
- Affiliate platforms
Cookies help us:
- Understand website traffic
- Improve content
- Measure performance
You can disable cookies through your browser settings.
Analytics
We use Google Analytics to understand how visitors use our site.
Google Analytics may collect:
- IP address (anonymised where possible)
- Device and browser information
- Pages visited
- Interaction data
You can opt out of Google Analytics tracking here:
https://tools.google.com/dlpage/gaoptout
Google’s privacy policy:
https://policies.google.com/privacy
Who We Share Your Data With
We may share limited data with:
- Website hosting provider
- Analytics provider (Google)
- Spam detection services
- Email service provider
We do not sell personal data.
Third-party providers process data in accordance with their own privacy policies.
How Long We Retain Your Data
We retain data as follows:
- Contact form submissions: up to 12 months
- Analytics data: up to 26 months
- Comment data: indefinitely unless requested for removal
We only retain personal data as long as necessary.
What Rights You Have Over Your Data
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
To exercise any of these rights, contact:
homerepairguide.co.uk@gmail.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Where Your Data Is Sent
Some data may be processed outside the UK or European Economic Area (EEA), including by:
- Google Analytics
- Cloud hosting providers
Where data is transferred outside the UK or EEA, we ensure safeguards are in place, such as:
- Standard Contractual Clauses
- UK-approved transfer mechanisms
- GDPR-compliant providers
How We Protect Your Data
We use appropriate security measures, including:
- SSL encryption (HTTPS)
- Secure hosting
- Strong password policies
- Limited administrative access
- Regular software updates
What Data Breach Procedures We Have in Place
In the event of a data breach, we will:
- Investigate promptly
- Notify affected users if required
- Report to the ICO where legally required
- Take corrective action
What Third Parties We Receive Data From
We do not receive personal data about users from third-party data brokers or advertisers.
Automated Decision Making
We do not use automated decision-making or profiling that significantly affects users.
Industry Regulatory Disclosure Requirements
This website provides informational content only. We are not regulated as a financial or legal advisory body.
All cost guides are estimates and not formal quotations.